Gaming should be a source of enjoyment, not stress. Pijok believes every player should know their limits and play within them. On this page, we'll help you understand and respect those limits.
At Pijok, we believe gaming is entertainment — a hobby — and should never become a burden in your life. Responsible gaming means playing within your means, on your own terms, purely for fun. This isn't just a policy on paper; it reflects our genuine commitment to every player on our platform.
Millions of people in Bangladesh enjoy online gaming, and the vast majority play responsibly. For some, however, gaming can become a problem. Pijok wants to stand by those people — to help them recognize the signs, understand their situation, and get the right support.
Gaming addiction is a real issue. The World Health Organization (WHO) has recognized gaming disorder as a legitimate mental health condition. The good news is that with awareness and the right steps, it can largely be prevented.
Pijok is committed to responsible gaming because we want you to stay happy in the long run. A win that damages your relationships, takes away your peace of mind, or causes financial hardship is not really a win at all.
Pijok's responsible gaming policy is built on a few simple but important principles. Following these principles will keep your gaming experience enjoyable at all times:
Many people don't realize when their gaming has become a problem. According to Pijok's responsible gaming guidelines, watch out for the following warning signs:
Pijok offers a range of effective responsible gaming tools that you can use at any time. These tools are accessible directly from your account settings:
Pijok strictly prohibits gaming for anyone under 18. We verify age at registration and reconfirm it during the KYC process. To keep your account secure from younger family members:
If you or someone you know is struggling with gaming, Pijok's support team is available 24 hours a day.
Contact SupportIf you feel you need a break, activate self-exclusion instantly from your account settings. During this period, you will not be able to access Pijok.
Set a limit on how much you deposit per day, week, or month. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
The first step to responsible gaming is understanding where you stand. See which of the three levels below best describes you.
Once you log in to the platform, you can access all these features directly in your account settings.
Set your own daily, weekly, and monthly deposit limits. Once you hit your limit, Pijok will automatically stop you from depositing further.
Set a maximum duration for your gaming sessions. Once the time is up, you'll receive an automatic break notification.
Once you reach a set loss limit, gaming will automatically stop — even if you feel like continuing.
Take a temporary break from 24 hours up to 30 days. You will not be able to log in to your account during this period.
Every 30, 60, or 90 minutes, you will be reminded how long you have been playing and how much you have spent.
For a long-term break, you can fully close your account for a period of 6 months to 5 years. This cannot be reversed.
Log in to Pijok and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option within your account settings.
Deposit Limit, Session Time, or Self-Exclusion — activate whichever one you need.
Set your limits and confirm. Most limits take effect immediately.
Ask yourself the questions below honestly. If you answer "Yes" to more than three, it may be time to speak with Pijok Support.
Do you regularly exceed your set gaming budget?
Do you place bigger bets to try to win back money you have lost?
Do you feel like you can't stop gaming even when you want to?
Is gaming causing problems in your relationships with family or friends?
Have you lied to people close to you about your gaming?
Do you feel restless, bored, or anxious when you're not gaming?
Are you prioritizing gaming over work, studies, or sleep?
Have you ever borrowed money or used your savings to fund gaming?
If you answered "Yes" to more than three questions, get help today
Talk to SupportAt Pijok, your safety and enjoyment are both our priority. Use our responsible gaming tools to stay within your limits and play on your terms.